Ezhuks said:Is it possible to give us a quick explanation on how scanners and achievement import works?
Am I correct in saying that scanners collect data through the day and then all the new entries get pushed to my profile at midnight or some other time? Or is it that every time a scanner does a pass of my profile, any new achievements should immediately show up?
I feel that an overview of this process (you can even edit the top post of this thread) could help us with determining whether the scanners are really malfunctioning and reduce the amount of questions and posts in this thread.That's a great idea.
You are scanned throughout the day, up to 6 times automatically or whenever you request one.
If you're being scanned automatically, we check your last steam log off time and compare to what we have stored. If it's later that what we have, or you have requested a scan, we'll pull your recent games list. We go through each of the recent games and see if the playing time has increased. If it has, we'll grab the achievements for that game and add any you haven't won. If you've requested a scan, we'll get the achievement data without timestamps as they are real time, and then we'll go and backfill the timestamps later if we can.
To add all of your games to your collection (or add any that failed on the initial sign up procedure), we need to do a full scan of all your games. This can take up to an hour for large accounts, so while we'd like to be able to do that regularly we just can't I'm afraid. I think we'll try to do a full scan on the whole db every month or so, but those full scans will need to be spaced out as we seem to suffer delays in the steam api when running them.