Bug Reports

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Malfunctioning Scanners

  • BacchusBacchus600,598
    Posted on 12 January 16 at 12:43
    Well I'm missing 123 achievements in total, so far I only found out that the scanner didn't pick up a bunch of achievements from Loot Hero DX, which I completed recently.
  • Posted on 14 January 16 at 13:55
    Hey Guys.....

    Scanners don't seem to be picking up achievements from Robot Alien Monsters. Have gotten 13 achievements for it since the 13th and none have shown up.

    Cheers, Garry
  • JackJack7,617
    Posted on 14 January 16 at 14:26, Edited on 14 January 16 at 14:28 by Jack
    This post contains unbalanced formatting tags and cannot be rendered at this time.
  • Posted on 14 January 16 at 15:09
    Thanks Jack, cheers mate!
  • Posted on 14 January 16 at 16:48
    Hi! I have been having the same problem as others: my profile is public but only a few of my games get on the list. Maybe this can give some insight for debugging: I noticed that when I requested an update a few days after my first, a couple games were added to my list, incidentally the last couple I played; so maybe it could be that Steam API only returns the last few games played, or returns all the games but ordered from last played and then something goes wrong along the way.
  • BacchusBacchus600,598
    Posted on 14 January 16 at 21:09
    Thank you very much, Jack, I really appriciate the support!

    Still, some achievement and completed games missing, but I'm sure you get everything working eventually. Maybe an option to manually update single games would help a lot of people with similar problems?

    Keep up the good work!
  • Removed Gamer

    Removed Gamer

    Posted on 15 January 16 at 08:52
    The scanners aren't picking up new achievements unless I request an update again. I'm also still missing that achievement from Paint it Back and requesting updates isn't fixing it, the game has been played recently so the usual workaround of playing it again hasn't helped either. The scanner refuses to acknowledge I completed the game.
  • James1991James19919,640
    Posted on 16 January 16 at 14:48
    I have a problem with The Vanishing of Ethan Carter Redux not showing up as complete on the site even though I finished it. I even tried requesting a scan but it only showed another achievement I got from another game.
  • BatteryDieBatteryDie264,324
  • WidgetWidget223,689
    Posted on 20 January 16 at 08:14, Edited on 20 January 16 at 09:28 by Widget
    I keep on scanning but it doesn't want to show my 3 achievements from 18.01.2016 from DmC. It ended my achievement win streak :(

    EDIT: I don't know if someone made something about it but it works now :D
  • GAMERJETGAMERJET28,510
  • VeilorVeilor67,831
    Posted on 21 January 16 at 09:08
    scanner 5 doesn't seem to pickup anything when I request a scan and I had an automatic scan earlier which didn't do anything either
  • Posted on 21 January 16 at 12:08, Edited on 21 January 16 at 12:09 by Serge Goujon
    Scanner 3 has stopped ~ 13 hours ago, while scanning some Stephen constantly. Can approve gamerjet's image as well.
  • Posted on 21 January 16 at 13:42
    Scanner 3 and 4 are now back up and running. Will check what's going on with 5 now...
  • Posted on 21 January 16 at 13:45
    Veilor said:scanner 5 doesn't seem to pickup anything when I request a scan and I had an automatic scan earlier which didn't do anything eitherWhat do you think we are missing that we should have picked up?
  • VeilorVeilor67,831
    Posted on 21 January 16 at 14:55
    TrueSteam said:Veilor said:scanner 5 doesn't seem to pickup anything when I request a scan and I had an automatic scan earlier which didn't do anything eitherWhat do you think we are missing that we should have picked up?I got the achievement in Angels That Kill Demo Achievements yesterday, so that's missing
  • Posted on 21 January 16 at 15:57
    Veilor said:TrueSteam said:Veilor said:scanner 5 doesn't seem to pickup anything when I request a scan and I had an automatic scan earlier which didn't do anything eitherWhat do you think we are missing that we should have picked up?I got the achievement in Angels That Kill Demo Achievements yesterday, so that's missingThat's sorted now.

    For some reason that game doesn't track time played angry

    SIDEBAR
    Apologies for all the issues with scanning guys, as you can tell from this thread, Steam has a lot of quirks! We're tweaking our scanner code pretty much daily to handle these, and they are getting more reliable with every iteration.

    We think we are already doing a better job at achievement tracking than pretty much all of the steam sites out there, and we're glad to have you guys here to help us to that smile
  • levin26levin267,181
    Posted on 21 January 16 at 16:17
    Two Warhammer Quest cheevos not showing up.
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