TSA Patrick's Blog (0 followers)

In order to fix stats being read wrong you have to be aware that both Steam and TrueSteamAchievements are reading different completed games and achievements. Most cases after a few days the scanners will auto-update according to what's read on the Steam Profile but that's not the case for many others.

If your stats haven't updated after waiting 2-3 days then you can contact support using the Contact Us selection which can be found at the MAIN MENU Drop-Down Tab. You can also PM thirtysmooth with your issue and he will potentially put your card on queue for a full re-scan to attempt recovering missing stats

If your card updates shortly after sending either support or thirtysmooth a message regarding the stats not reading right, you can reply to them saying that the issue has been resolved and there is no need to go further into fixing the issue