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Games not showing achievements after 15th October

  • Needs info
  • paulxx62paulxx62460,306
    Posted on 19 October 25 at 18:26
    Ever since the 15th October2025 every game I install none of the achievements I gained are showing up. Games installed before then are still logging achievements. The three games so far are Hidden cat halloween, Poly jigsaw dogs and Monument Valley, Coloring game 10k has stopped showing achievements since that date. all achievements are showing on other achievement tracking sites. Help please
    paulxx62
  • JackJack7,617
    Posted on 20 October 25 at 08:14
    Could you please try booting these games up again so they are in your "recently played" and then request an update on the site. Thank you.
  • paulxx62paulxx62460,306
    Posted on 20 October 25 at 09:01
    Have just played Poly jigsaw dogs 10 achievements, Monument valley 1 achievement, pixel puzzle ultimate 1 achievement, hidden cats halloween (already got all achievements) coloring game 10k 1 achievement. Checked on compltionistme and steam hunters and Steam itself and they are all there. Weirdly Coloring pixel achievement today has been picked up, I don't understand this. Thanks for taking the time to look into this as I am concerned about my achievement streak
    paulxx62
  • paulxx62paulxx62460,306
    Posted on 20 October 25 at 09:02
    I also request a scan on each of these but still nothing
    paulxx62
  • LyndaSmilesLyndaSmiles357,989
    Posted on 21 October 25 at 11:53
    Today Oct 21, 2025 when playing Pixel Puzzles Traditional Jigsaw Puzzles, my achievement for "Skull" is not showing up on my stats. I unlocked it at 1:49 AM Pacific time. I refreshed it twice. Please fix!
    Have an awesome day <3
  • paulxx62paulxx62460,306
    Posted on 21 October 25 at 15:23
    With reference to my previous posts none of the games installed and played after October 15th show up in recently played even after updating
    paulxx62
  • JackJack7,617
    Posted on 23 October 25 at 08:20
    Thank you all for the extra information. Do each of you own these games via the Steam platform? Or are these family shared games?
  • paulxx62paulxx62460,306
    Posted on 23 October 25 at 10:51
    Yes, all the games I own are on Steam and none are shared. Some achievements not showing up today as well.
    paulxx62
  • voidsvoids116,666
    Posted on 23 October 25 at 13:34
    Having this issue with Ninja Gaiden 4. Doesn't seem to be on the site whatsoever.
  • IztooiIztooi115,003
    Posted on 25 October 25 at 11:43
    Yeah I noticed that too, there are (and have been) multiple games that weren't registered and even with the "Request scanner update" button on a game page, it still 1) doesn't show achievements (maybe the game is new) or 2) doesn't show new added achievements or 3) old updated achievements are not changed in the website.

    It seems that some games are added/updated manually and not automatically
  • paulxx62paulxx62460,306
    Posted on 25 October 25 at 14:47
    Due to achievements not registering my achievement streak of 3148 days is not active. I have won achievements everyday since the problem started, all other achievement sites (Metagamerscore, Steam Hunters and Completionistme} I am on are registering all the current achievements so this must be a TrueSteamAchievements problem, could you please check it out. Thanks
    paulxx62
  • JackJack7,617
    Posted on 30 October 25 at 08:49
    Thanks, in regards to streaks - these are calculated based on the won time stamps, so when the achievements are on the site you can press a "Rebuild streaks" button on your streaks page (if your streak hasn't already fixed itself). Basing on time stamps removes the reliance of achievements having to be scanned in on the day they were earned.
  • JackJack7,617
    Posted on 30 October 25 at 08:53
    LyndaSmiles said:
    Today Oct 21, 2025 when playing Pixel Puzzles Traditional Jigsaw Puzzles, my achievement for "Skull" is not showing up on my stats. I unlocked it at 1:49 AM Pacific time. I refreshed it twice. Please fix!
    Thanks, checked and your Skull achievement has registered on the site now.

    wraithce said:
    Having this issue with Ninja Gaiden 4. Doesn't seem to be on the site whatsoever.
    Thank you. Ninja Gaiden 4 is on the site and you now have progress registered against this title.

    paulxx62 said:
    Due to achievements not registering my achievement streak of 3148 days is not active. I have won achievements everyday since the problem started, all other achievement sites (Metagamerscore, Steam Hunters and Completionistme} I am on are registering all the current achievements so this must be a TrueSteamAchievements problem, could you please check it out. Thanks
    Can you think of anything else common between these games in your library? Are they "free" games, or games not "owned" directly via the Steam platform?
  • paulxx62paulxx62460,306
    Posted on 30 October 25 at 09:51
    Hi,
    I have rebuilt my streak as you suggested and it is now back on track, many thanks for that. As for the games none of them are free ones and all games I own are directly on Steam. Yesterday all 88 achievement for Poly jigsaw Dogs appeared at once in the correct date slots but some other achievements have now disappeared from those slots (coloring pixels, coloring game 10k and others). There is definitely something going on with the scans, as previously stated all achievements are showing correctly on Steam, Completionistme, Metagamerscore and Steam hunters on the correct times and dates. The problem definitely started on the 15th October and the 25th October also caused some strange happenings. Anyway thanks for your help and it would be nice to learn what is happening
    paulxx62
  • IztooiIztooi115,003
    Posted on 30 October 25 at 14:32
    As I mentioned previously, to me the common issue between games not being updated (the one I played) are new games (new releases), games with new achievements (maybe there was a new dlc), games with updated achievements (sometimes they change the descriptions/method of obtaining and it's not reflected on the website).

    It would help if the "request scanner update" on the game pages actually gather the achievements information.
  • Posted on 03 November 25 at 21:20
    paulxx62 said:
    Ever since the 15th October2025 every game I install none of the achievements I gained are showing up. Games installed before then are still logging achievements. The three games so far are Hidden cat halloween, Poly jigsaw dogs and Monument Valley, Coloring game 10k has stopped showing achievements since that date. all achievements are showing on other achievement tracking sites. Help please
    My ENTIRE page hasn't updated since Sept. 16th and I've played more than a few games after Destiny 2. laugh I honestly gave up after the multiple refreshes, playing games and making sure they were in recent, all that jazz. I'm not sure what's going on.
  • JackJack7,617
    Posted on 04 November 25 at 09:13
    Thank you. These issues are a little tricky as we seem to have things not getting picked up, and then suddenly appearing with no rhyme or reason.

    Moolit Tide TTV, thank you for letting me know and it sounds like you will be a good test for me to step over again in the scanners to hopefully figure out what is going on.
  • Posted on 04 November 25 at 16:13
    Jack said:
    Thank you. These issues are a little tricky as we seem to have things not getting picked up, and then suddenly appearing with no rhyme or reason.

    Moolit Tide TTV, thank you for letting me know and it sounds like you will be a good test for me to step over again in the scanners to hopefully figure out what is going on.
    Thank you! By all means!

    I thought it was possibly because I was offline (invisible to be 100% transparent) so I went online on steam, rebuilt streaks, and scanned again and still nada lol.

    And I HAVE played things like Baldur's 3, Skyrim, uhh... Dead by Daylight I think... few things here and there since. :)
  • JackJack7,617
    Posted on 06 November 25 at 12:30
    Moonlit Tide TTV said:
    Jack said:
    Thank you. These issues are a little tricky as we seem to have things not getting picked up, and then suddenly appearing with no rhyme or reason.

    Moolit Tide TTV, thank you for letting me know and it sounds like you will be a good test for me to step over again in the scanners to hopefully figure out what is going on.
    Thank you! By all means!

    I thought it was possibly because I was offline (invisible to be 100% transparent) so I went online on steam, rebuilt streaks, and scanned again and still nada lol.

    And I HAVE played things like Baldur's 3, Skyrim, uhh... Dead by Daylight I think... few things here and there since. :)
    Thanks for the reply and additional examples. I've just had a run through the scanners. There are two methods of scanning we use:

    1. For full scan we grab all your owned games (this call looks fine for you)
    2. For an automated/smaller scan we grab your recently played games (this call is coming back empty)

    Are you able to double check your privacy settings on the steam website and let me know what these are please?

    That will help me ensure you have the correct settings or figure out if there's a specific combination of settings that isn't playing well with the scanners.

    Thank you
  • Posted on 12 November 25 at 15:13
    Jack said:
    Thanks for the reply and additional examples. I've just had a run through the scanners. There are two methods of scanning we use:

    1. For full scan we grab all your owned games (this call looks fine for you)
    2. For an automated/smaller scan we grab your recently played games (this call is coming back empty)

    Are you able to double check your privacy settings on the steam website and let me know what these are please?

    That will help me ensure you have the correct settings or figure out if there's a specific combination of settings that isn't playing well with the scanners.

    Thank you
    Hi - sorry for the delayed response; I got very ill with a flu and it kinda sucked!

    My settings look public save for my friends list. It turns out - I poked a setting I did not mean to poke (keeping playtime private) and I rescanned - I got my recent achievements doing this small thing. I didn't even think that was it until you mentioned it. Thank you so much for the help and I apologize for honestly wasting your time lol.
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