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It says my profile is private when it's not

  • ErebusErebus242,172
    Posted on 27 January 25 at 02:49, Edited on 27 January 25 at 05:50 by Erebus
    This has been happening on and off for about a week now. It keeps saying my profile is private and then it will go away at some point. Side not my profile on steam has never been private. One of the mods said it was the scanner but it was fixed but now it's doing it all over again.

    Erebus
    Erebus the God of Darkness
  • ThiannaThianna317,216
    Posted on 27 January 25 at 08:59
    Same problem here. It happened first a few days ago, and then again today
    My profile is definitely not private, i´ve checked multiple times, both in the options of the steam client and in a browser, looking at my profile while not locked in
  • Posted on 12 April 25 at 16:24
    Same here.
  • Rocky7upRocky7up144,287
    Posted on 12 April 25 at 20:39
    Same issue here and it also consumes Daily Free Scans without scanning which is very unamusing.
  • Posted on 13 April 25 at 17:06
    Yup, just got this for the first time today.
  • TynaeveTynaeve106,948
    Posted on 13 April 25 at 18:34, Edited on 13 April 25 at 19:08 by Tynaeve
    same here. My profile on steam has never been private and on a 1000+ day streak so i assume it's scanner glitch and all will be fine, I hope :)

    Edit: And now it's fixed again. Ghosts in the machine
  • MetheglinMetheglin271,671
    Posted on 16 April 25 at 19:43
    Now mine is saying private when it's not
  • Bizloc418Bizloc41868,644
    Posted on 19 April 25 at 16:13
    Yep the scanner must be broke. My profile is public and it thinks it is private.
  • Posted on 19 April 25 at 20:26, Edited on 19 April 25 at 20:26 by Santa Claus
    Been getting it too.
  • JerryBearJerryBear200,249
    Posted on 24 April 25 at 22:05
    I just started having this issue for the first time this week.
  • Posted on 09 May 25 at 14:46
    as of today this is happening again where it is saying that I have a private profile when I don't, causing an irregularity.

    I am trying to maintain a lengthy achievement streak so this might not be in good hands.
  • Posted on 10 May 25 at 17:28
    I have this bug for two days now.
  • SildraSildra120,073
    Posted on 11 May 25 at 11:36
    Same issue here, believe it started either last night or today (10th/11th May). Profile settings checked the in Steam client and they match the example screenshot exactly.
  • DkWDkW208,246
    Posted on 12 May 25 at 01:54
    Also having this issue. Had it once before, but I flipped the settings to private and back which then fixed it, but now it's been locked as private on this site for 3 days now, despite my settings not having changed in the interim.
  • TiberianTiberian122,571
    Posted on 13 May 25 at 21:09
    Started having this issue on 13/05/2025, profile is public and hasn't been changed, but the scanner thinks it's set to private. Double-checked, it's 100% all public, so seems it's bugged or something.
  • DkWDkW208,246
    Posted on 15 May 25 at 13:13
    You are all showing as public to me, yet I'm still listed as private. RIP The Streak.
  • MetheglinMetheglin271,671
    Posted on 15 May 25 at 18:15
    Happening again for me as well.
  • OpieoOpieo351,354
    Posted on 17 May 25 at 19:01
    This just popped up for me today. Last night when I was getting off I checked what I have left for a game and it scanned fine. Got on and finished the game earlier and then I scanned and it showed private. What I did to fix it was go in to the privacy settings. Even though everything I had matched perfectly, I set it all to friends only or private, gave it a few seconds, and then set it back to Public. After setting everything back to public I gave Steam's systems 5 or so minutes while I did other things. Came back here and rescanned and everything came back normally. Hopefully this helps anyone else who runs in to this.
  • DkWDkW208,246
    Posted on 19 May 25 at 05:12
    Just got it back. gave it half an hour between changes, may have missed the check box...
  • Posted on 24 May 25 at 13:03
    Happening to me now as of today.
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