Bug Reports

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Malfunctioning Scanners

  • daysocksdaysocks198,554
  • daysocksdaysocks198,554
  • VeilorVeilor67,847
  • Posted on 03 June 16 at 10:58
    Scanner 3 failed to pick up several (6, I believe) achievements that I earned in Civilization V last night and I have been scanned twice since earning them
  • Removed Gamer

    Removed Gamer

    Posted on 06 June 16 at 03:31, Edited on 06 June 16 at 19:05 by
    When I request a scan, it is hanging at the You are currently being scanned message.

    I think it might have to do with me having an achievement in Skyborn, which is an older game that just had achievements added, which don't appear to be listed on TSA yet.

    edit: Skyborn achievements have been added, it appears to have resolved the issue.
  • TrinsecTrinsec264,834
    Posted on 21 June 16 at 08:52
    I think Scanner 1 is hanging. I've requested a update two times, and both times it is 2 gamers ahead of me in the queue. Seems to be stuck for a few hours now.
  • Posted on 21 June 16 at 08:59
    Trinsec said:I think Scanner 1 is hanging. I've requested a update two times, and both times it is 2 gamers ahead of me in the queue. Seems to be stuck for a few hours now.I've just given it a kick. Should be running OK now.
    TSA Social Manager | @DaveKinetic | DaveKinetic on YouTube
  • TrinsecTrinsec264,834
    Posted on 21 June 16 at 09:15
    Indeed, it behaves now. Thanks!
  • DarukDaruk182,381
    Posted on 29 June 16 at 13:28
    4 scanners seems to be down at the moment (including TSA Pro Scanner), is that normal?
    ----- TiCyrillou a.k.a. Darûk
  • paulxx62paulxx62454,214
    Posted on 29 June 16 at 19:23
    tsa pro scanner not working today
    paulxx62
  • PurePure430,829
    Posted on 29 June 16 at 20:01
    Can confirm this. I assumed it might be an update because the layout of the website has changed and that it was temporary but with 4 other Scanners down and the others working, I don't know.
  • alphabetalphabet929,364
    Posted on 29 June 16 at 21:01
    Pro is working again, but 2 and 5 still seem to be down.
  • RebornReborn79,210
    Posted on 29 June 16 at 21:34
    Just talked to TrueSteam, it seems they are a server down at the moment and are working to get everything resolved with the hosting company. Sorry for any inconvenience.
    Moderator and Newshound here on TSA | Walkthrough Supervisor and Site Help Editor on TA
  • wmcduffwmcduff21,617
    Posted on 02 July 16 at 03:34
    Scanner 4 is reporting issues; don't know if it's the same as the above, but...
  • daysocksdaysocks198,554
    Posted on 02 July 16 at 13:14
    Pro Scanner is currently not scanning me
  • alphabetalphabet929,364
    Posted on 02 July 16 at 21:12
    Not even sure if any of them are up now. The scanner page throws an error
  • RebornReborn79,210
    Posted on 03 July 16 at 03:25
    Not sure what's causing the error on the scanner page, but the Pro Scanner is working at the moment.
    Moderator and Newshound here on TSA | Walkthrough Supervisor and Site Help Editor on TA
  • PixiePixie153,678
    Posted on 03 July 16 at 15:18
    Pro Scanner is working but not scanning every hour (seems to be every 4). Requesting an update works as usual though.
  • SilverbladeSilverblade252,170
    Posted on 10 August 16 at 23:18, Edited on 11 August 16 at 06:40 by Silverblade
    TSA Scanner 7 does not seem to work tonight. Despite requesting twice for an update (and after apparently initiating) no new achievements were added.

    Update: Nvm, it finally updated after 10 minutes or so.
  • Posted on 21 August 16 at 18:34, Edited on 21 August 16 at 18:44 by Shisch the Fisch
    TSA Scanner 3 is stuck. I've made two update requests, both roughly 30 minutes ago, but no luck. Seems it has been stuck for twice as long.

    Edit: Welp, there we go! It's working again. Not sure if it just cleared up or an invisible force took care of it. Either way, cheers!
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