Bug Reports Archive

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Post here to request a Full ReScan

  • odeoderokodeoderok203,674
    Posted on 02 June 16 at 11:41
    It seems sorted, thanks!
  • TearacottaTearacotta56,037
    Posted on 02 June 16 at 11:57
    I requested a full re-scan last night to fix my achievement streak but all it's done is start a new one. I should be at 76 days instead of the currently visible 74 and 2 day streaks.

    http://puu.sh/pdUME/53dcbb2cfa.png
  • tekanomatekanoma58,981
    Posted on 02 June 16 at 13:56
    It seems the first scan might have missed a few of my games, or a lot, not exactly sure yet how this site handles which games it chooses to scan, so I am requesting a full rescan, thanks
  • RebornReborn79,177
    Posted on 02 June 16 at 16:37, Edited on 02 June 16 at 16:38 by Reborn
    Tearacotta said:I requested a full re-scan last night to fix my achievement streak but all it's done is start a new one. I should be at 76 days instead of the currently visible 74 and 2 day streaks.Have you tried using the "Rebuild my streak" button?

    tekanoma said:It seems the first scan might have missed a few of my games, or a lot, not exactly sure yet how this site handles which games it chooses to scan, so I am requesting a full rescan, thanks
    You've been added.
    Moderator and Newshound here on TSA | Walkthrough Supervisor and Site Help Editor on TA
  • TearacottaTearacotta56,037
    Posted on 03 June 16 at 02:29
    Reborn said:Have you tried using the "Rebuild my streak" button?
    Where abouts is the rebuilding button you speak of? I can't find it on my user page.
  • TearacottaTearacotta56,037
    Posted on 03 June 16 at 02:33
    Never mind, dug deeper and found it on the streaks page. Thanks for the help
  • Rocky7upRocky7up144,479
    Posted on 03 June 16 at 13:58
    I'd like to request a rescan as some games are missing as are many achievements, whilst some games are scanned twice?

    Also need to note: The game Killing Floor needs to be excluded due to unlegit achievements.

    Thanks!
  • RebornReborn79,177
    Posted on 03 June 16 at 16:32
    You've been added to the queue. Regarding your unlegit achievements, it's up to the Investigations Team as to what actions are taken against your account.
    Moderator and Newshound here on TSA | Walkthrough Supervisor and Site Help Editor on TA
  • Rocky7upRocky7up144,479
    Posted on 03 June 16 at 16:36
    Dear Reborn,

    Thanks for the fast work!

    I've sent a PM to the TrueSteam account explaining things, hopefully that is the correct account. :)
  • RebornReborn79,177
    Posted on 03 June 16 at 17:03
    You can contact the Investigations Manager here: PM Investigations Manager
    Moderator and Newshound here on TSA | Walkthrough Supervisor and Site Help Editor on TA
  • Rocky7upRocky7up144,479
  • Posted on 03 June 16 at 20:07
    Can I please get a full rescan too? I realize only 1423 shows up Vs. 1506 on steam :/

    Thanks in advance
  • Posted on 03 June 16 at 20:18
    That'll be going in just a second Sheep. smile
  • Posted on 03 June 16 at 20:33
    Moon said:
    That'll be going in just a second Sheep. smile
    Thanks a lot. It re-scanned but the number didn't get fixed, still the same disparity, so I guess it'll have to stay this way :(

    Thanks for trying though :)
  • Rocky7upRocky7up144,479
    Posted on 03 June 16 at 20:43
    Hey,

    I noticed I could "disable" games(+achievements from the games) to be shown myself via the My Games tab. (due to unlegitimate achievements from 4 games, that I don't want to be in trouble for).

    But I do now not know if when the bot auto-rescans me in 24 hours, if it'll automatically also remove the achievements and all it tracked from them as I registered?

    Or is this something only the admin team can do?

    #Not sure if this is the correct place to ask this, but it's about scanning and showcasting of achievements so I guess it's ok.
  • UzzbuzzUzzbuzz462,165
    Posted on 03 June 16 at 22:55, Edited on 03 June 16 at 22:55 by Uzzbuzz
    EvilBlackSheep said:
    Moon said:
    That'll be going in just a second Sheep. smile
    Thanks a lot. It re-scanned but the number didn't get fixed, still the same disparity, so I guess it'll have to stay this way :(

    Thanks for trying though :)
    I have a slight discrepancy as well. It is nothing on the scanners end in this case, and may just be a stray game that got wiped. For example, I played champions online for a while and got about 100 achievements, but something the devs did to the game seemed to reset everyone to a state of not having played it, so those achievements are acting as Schrodinger achievements: both there and not there.

    tl;dr You may have games with achievements with no playtime on your account. Just my speculation.
  • MortyMorty304,692
    Posted on 03 June 16 at 23:32
    Me again, there's a game I didn't play which shows up, and the recently added Home Improvisation doesn't register my achievements. Thanks for your work anyway.
  • clymer242clymer242189,942
    Posted on 04 June 16 at 08:08
    full rescan please roll
  • VeilorVeilor67,876
    Posted on 04 June 16 at 09:54
    Rocky7up said:Hey,

    I noticed I could "disable" games(+achievements from the games) to be shown myself via the My Games tab. (due to unlegitimate achievements from 4 games, that I don't want to be in trouble for).

    But I do now not know if when the bot auto-rescans me in 24 hours, if it'll automatically also remove the achievements and all it tracked from them as I registered?

    Or is this something only the admin team can do?

    #Not sure if this is the correct place to ask this, but it's about scanning and showcasting of achievements so I guess it's ok.
    We have a forum for these kind of questions Investigations Questions Forum or as Reborn mentioned earlier send a PM their way
  • kerp0wkerp0w19,351
    Posted on 05 June 16 at 02:21
    I hope this is the right thread, but I think I need a rescan. A lot of my games and achievements have been duplicated.
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