Bug Reports

Found something that doesn't work right? Let us know and we'll look into fixing it

Malfunctioning Scanners

  • vzr326vzr3269,691
    Posted on 30 October 17 at 06:43
    Last scanned on 27 October 17 by TSA Scanner 2.
  • thirtysmooththirtysmooth407,547
  • caradryanxcaradryanx33,638
    Posted on 04 November 17 at 08:35
    Life is Strange was added to my profile like 50 times :( could someone please look into this?
  • thirtysmooththirtysmooth407,547
    Posted on 09 November 17 at 12:26
    caradryanx said:
    Life is Strange was added to my profile like 50 times :( could someone please look into this?
    This is a known bug which the Devs are aware of, but thanks for reporting this.
  • TrinsecTrinsec265,062
    Posted on 02 December 17 at 05:09
    Scanner 1 seems to be stuck for about 12 hours now?
  • mrbellekmrbellek18,353
    Posted on 10 December 17 at 08:42, Edited on 10 December 17 at 11:43 by mrbellek
    Scanner 4 just scanned me (forced update) but didn't pick up the two Broforce achievements I unlocked last friday. They show up on my Steam page.

    edit: ok they show up now, nvm.
  • Posted on 11 January 18 at 12:24
    Please rescan my profile. My achievements do not appear.
  • REXREX458,190
    Posted on 03 March 18 at 21:27
    Scanner 2 has been stuck
  • MurdocrMurdocr70,055
    Posted on 10 March 18 at 20:18
    Scanner 2 stuck. Can't get the games list of a new user apparently.
  • paulxx62paulxx62462,661
    Posted on 17 March 18 at 08:27, Edited on 17 March 18 at 08:29 by paulxx62
    Same here keeps saying 4 people in front of me
    paulxx62
  • Posted on 17 March 18 at 18:12
    The Pro Scanner was fixed, but it's broken again!
  • CAPP360CAPP36067,939
    Posted on 17 March 18 at 18:55, Edited on 17 March 18 at 18:56 by CAPP360
    sandypantscufc said:
    The Pro Scanner was fixed, but it's broken again!
    Reported. Should be fixed again shortly.
  • CAPP360CAPP36067,939
    Posted on 17 March 18 at 20:16
    Pro Scanner should be good to go.
  • RascalRascal58,305
    Posted on 28 March 18 at 20:25
    scanner three is broken.
  • KodingKoding47,743
    Posted on 28 March 18 at 21:25
    Pro Scanner looks broken...these are the last 3 scans recorded...

    TSA Pro Scanner 14:21:29 NovaScotiaSean
    TSA Pro Scanner 12:37:24 CarbonCarl
    TSA Pro Scanner 12:37:23 ZEN 1
  • TheStrangerTheStranger3,069,917
    Posted on 28 March 18 at 21:30
    I've been trying to run an update since early this morning (Pacific Time ~6:00am) and my status has been "Update is queued" all this time. The scanner that I've always seemed to use is TSA Scanner #6. I was wondering if the 5000 achievement update for all those Trivia Vault games messed up the scanners. Probably didn't help that I haven't run an update since 2 days ago.
  • missiloonmissiloon524,298
    Posted on 29 March 18 at 00:15, Edited on 29 March 18 at 00:19 by missiloon
    Scanner 6 seems to be stuck since an hour of 15 if I look at the time the last person was scanned (around 11 am and it is now 2:15 am).

    I'm number 24 in the line, and the following text seems also not much for 24 people in the line:
    Scanner TSA Scanner 6 has made 19 Gamer Scans
  • Posted on 29 March 18 at 01:31
    Scanner 4 looks like it's out. I tried multiple times to get scanned and nothing was happening despite no one being ahead of me.
  • CAPP360CAPP36067,939
    Posted on 29 March 18 at 01:54
    Rascal said:
    scanner three is broken.
    Koding said:
    Pro Scanner looks broken...these are the last 3 scans recorded...

    TSA Pro Scanner 14:21:29 NovaScotiaSean
    TSA Pro Scanner 12:37:24 CarbonCarl
    TSA Pro Scanner 12:37:23 ZEN 1
    TheStranger said:
    I've been trying to run an update since early this morning (Pacific Time ~6:00am) and my status has been "Update is queued" all this time. The scanner that I've always seemed to use is TSA Scanner #6. I was wondering if the 5000 achievement update for all those Trivia Vault games messed up the scanners. Probably didn't help that I haven't run an update since 2 days ago.
    missiloon said:
    Scanner 6 seems to be stuck since an hour of 15 if I look at the time the last person was scanned (around 11 am and it is now 2:15 am).

    I'm number 24 in the line, and the following text seems also not much for 24 people in the line:
    Scanner TSA Scanner 6 has made 19 Gamer Scans
    JoeCool7835 said:
    Scanner 4 looks like it's out. I tried multiple times to get scanned and nothing was happening despite no one being ahead of me.
    It appears all scanners are down at the moment. Reporting it now and should be resolved shortly.
  • thirtysmooththirtysmooth407,547
    Posted on 29 March 18 at 07:23
    Hi all. The devs are aware of the issues with the scanners and will be looking at them today.

    If I was to speculate, they're probably struggling with the sheer amount of achievements that were added yesterday.
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