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Post here to request a Full ReScan

  • RebornReborn79,177
    Posted on 11 April 16 at 23:27
    One full re-scan coming your way.
    Moderator here on TSA | Walkthrough Supervisor and Site Help Editor on TA
  • Posted on 12 April 16 at 08:34
    Reborn, you forgot to ask if they wanted fries with that! laugh
  • VellthoVelltho60,319
    Posted on 12 April 16 at 22:14
    Pretty much all my achievements are saying 'You have not yet won this', does this mean I need a full rescan?
  • RebornReborn79,177
    Posted on 12 April 16 at 23:46
    Not sure, but we'll see if a full re-scan will fix it.
    Moderator here on TSA | Walkthrough Supervisor and Site Help Editor on TA
  • Posted on 13 April 16 at 06:57
    Same as LankyLord, all my chievo statuses are showing as not won yet.
  • thirtysmooththirtysmooth407,509
    Posted on 13 April 16 at 07:04
    IronBladeRanger said:Same as LankyLord, all my chievo statuses are showing as not won yet.You're in the queue for a full rescan. Please let us know if this fixes the issue.

    Thanks.
  • MorthyMorthy294,793
    Posted on 13 April 16 at 20:22
    All of my games show as 0% completed, and on my achievements tab it states I haven't completed any. Would it be possible to scan again?
  • Posted on 13 April 16 at 20:39
    My account wasn't set to public so my games didn't scan
    Freedom8391
  • RebornReborn79,177
    Posted on 13 April 16 at 23:49
    Both of you have been added to the queue.
    Moderator here on TSA | Walkthrough Supervisor and Site Help Editor on TA
  • Posted on 14 April 16 at 03:20, Edited on 14 April 16 at 03:21 by dris
    Hi, my account seems a bit messed up. I've only earned achievements in 2 games so far, but only 1 is showing.. and it's counting as 4 games.

    Hopefully a re-scan will fix the issue.
  • RebornReborn79,177
    Posted on 14 April 16 at 05:43
    Removed your duplicates and added you for a scan.
    Moderator here on TSA | Walkthrough Supervisor and Site Help Editor on TA
  • Posted on 14 April 16 at 05:44
    Reborn said:Removed your duplicates and added you for a scan.Thank you! Fixed the issues. :)
  • Posted on 14 April 16 at 12:34
    I also have a duplicated game
  • thirtysmooththirtysmooth407,509
    Posted on 14 April 16 at 13:52
    s_tordoff said:I also have a duplicated gameYou should be sorted now.
  • ScreamerScreamer739,151
    Posted on 14 April 16 at 20:11
    Please do a full rescan on my account please.
  • RebornReborn79,177
    Posted on 14 April 16 at 20:21
    I would, but I'm having trouble getting to your profile page. For some reason it redirects me to my own.
    Moderator here on TSA | Walkthrough Supervisor and Site Help Editor on TA
  • Posted on 15 April 16 at 00:54
    Reborn said:I would, but I'm having trouble getting to your profile page. For some reason it redirects me to my own.I've had exactly the same problem! Thought it might just be me...weird!
  • Posted on 15 April 16 at 21:52
    Most of my games are showing as having been played, but not getting credit for the individual achievements. TSA seems to know I have a number of achievements, but doesn't see the actual achievements unlocked.
  • Posted on 15 April 16 at 22:07
    Set up going for a full rescan, should only be a couple of minutes. smile
  • Posted on 15 April 16 at 22:10
    Thanks Moon, looks all taken care of! music
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