Posted on 14 January 16 at 00:07I signed up in late December, and the scanner has been going since then but without any success. I have forced a scan several times and it informs me that it has completed, but the progress wheel remains and none of my information gets added in.
Posted on 14 January 16 at 08:32Your Steam profile is set to private. In order for the scanners to read your profile, it needs to be set to "Public".
Posted on 14 January 16 at 14:32Hey SemanticV0id, as thirtysmooth's mentioned, your Steam privacy settings are currently enabled. In order for us to scan your profile you must have these set to public.
Posted on 14 January 16 at 15:27Ah, I wondered if it might be something like that. Thank you for the replies.
Posted on 14 January 16 at 15:41No problem. You can change your privacy settings via the Steam site and if you request another update via your profile page here you'll start being scanned as normal.Let me know if you need any more help.
