Game Collection Not Updating

From the looks of it, at some point between Aug 24, 2024 and Oct 11, 2024 the site stopped updating what games were in my collection (games owned but not played).
Does anyone know of a fix? Is this a known issue? If so, is a fix being worked on?

Edit: A few hours after posting this, my game collection mysteriously updated. It's been broken for a long time, so whomever kicked it into shape for me; I thank you!

Thanks for letting us know Jomi. I will have a look at your scan history in the scanners and see when your full scans happened and if any of these had issues.

Glad that all the games have appeared now though.

I do stand corrected, not ALL of the games were correctly added to TSA.

Okay, thanks for letting me know - I have removed the "fixed" tag and we will be able to step through the scanners and see what's happening for you.

Was there any update on this? I am still missing some games (unplayed) from my library showing up here.

How and when is a "full" scan done, and how does it differ from a normal scan?

There are two different requests that Steam offer through their APIs, a "recently played games" and an "owned games". We use the former for a "regular scan" and the latter for "full scan".

I have just checked the response from the Steam API and it returns 215 "owned" games using the full call. I have compared this to your collection and all of these games are in your collection.

Can you give me an example of a game you are expecting to appear that isn't?

I manually added the games via the "Add to my Collection" button a few weeks or so ago to get around the issue.

On what schedule does a full scan run?