Investigations Questions

Question for the Investigations Team? Please remember to keep posts civil, abusive posts can result in loss of posting privileges. Posts in this forum can be read by anyone on the site. Please do not attempt to hijack a thread by posting information not relevant to the original post, start a new thread instead.

Report dismissed

  • CathartisCathartis193,065
    Posted on 19 March 25 at 01:58
    Recently, I submitted a report about a user cheating. I admit that I didn't provide enough information in the initial report, and so I received a request for more information. In response to this follow-up request - I pointed out:

    - the player had picked up every achievement in a game update the day before the update was released.
    - the player had acquired achievements out of order, with achievements picked up before their prerequisites.
    - there was zero sign that the player was affected by a bug that meant that one achievement was only, at that time, possible by entirely restarting the game. It couldn't be done with pre-existing saves.

    I received a message saying this follow-up reply had been received.

    Today I received a message saying the complaint was dismissed for insufficient detail. Huh? Was my follow-up lost? What more info could I have given?
  • Posted on 19 March 25 at 18:38
    Not sure why the notification said "insufficient detail". The investigation was completed and closed on our end.
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