Alliance of Valiant Arms Moving - Not Closing!

By Austin Phoenix, 3 months ago
Alliance of Valiant Arms

Attention Soldiers,

Interesting news for you; saddening news for myself and the team.
Aeria Games will no longer be publishing AVA in Europe and North America.

When is this happening?
We are currently finalizing the schedule and will inform you as soon as we have the final dates.
Accounts will be frozen shortly before the transfer. From this date onwards no progress or purchases will be carried forward. We do not know the exact date yet but notify you as soon as this is clearer.
At this point we do not know when the new version will open, but it will presumably be very, very shortly after the Aeria version closes. Possibly even same day.

Why is this happening?
Redduck has chosen to transfer the AVA license to a new partner. Unfortunately for us this is the nature of license agreements and, as our contract has already expired, they were well in their rights to withdraw the license and issue it elsewhere.
Please be aware, this decision is completely out of the hands of Aeria Games. We do not own AVA and have no control outside of a contract as to what happens with it.

What about my AP?
It will not be transferred to the new publisher so spend it quick. We’ll have some great (and very nice) sales over the next weeks to help you clear out all of your AP before you transfer.

What about our accounts and gear?
Your accounts will not be lost. It’s very important to remember that this is a migration and not a shutdown. Everything your account contains at the time of the freeze will remain there.
ALL purchased items, both in-game AND via the Aeria Games Webmall, will be migrated with your accounts up until the freeze date (exact date to come). From this date onwards your accounts will not change.

Will I keep all my gear?
Yes. Everything you buy will remain in your account.

What do we have to do?
For now you do not need to do anything. We will take care of handling the database content to the new publisher. They will handle migrating that information into their own database and connecting it to the new game and their servers.
If you need to take some action later, we will inform you of all the necessary steps in advance.

What if we have issues during migration?
Unfortunately, we will no longer be able to assist you with any issues from the moment the migration begins. We will keep the support channel open for a few weeks after this date but all messages will simply be directed to the new publisher. Should you have any issues after the migration you will need to contact the new publisher. We will provide you with their contact before the migration begins.

Is there anything I can do to change this?
No. This is contractual change that we cannot alter. The decision to remove themselves from the contract was Redduck’s to make. The decision of whom to sell the license onto is also theirs.

Read the last PM letter here.
Austin Phoenix
Written by Austin Phoenix
Site moderator and Newshound here on TSA. Walkthrough Supervisor and Site Help Editor over on TA. Space Cowboy in my free time.