Bug Reports

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Malfunctioning Scanners

  • KijinKijin120,369
    Posted on 08 July 18 at 11:32
    67k achievements? 380% completion? something got messed up.
  • Posted on 15 July 18 at 17:38
    Brand new to the site. Multiple games on my profile are showing earned achievements far in excess of the number actually available. For example, I have 68/255 for Deus Ex: Revision, and 2,581/887 for Fable Anniversary. As you can see, it's not just how many I've earned, but how many are possible that's screwing up. Oddly, all of them show as 0% complete as well.
  • TheStrangerTheStranger2,896,539
    Posted on 16 July 18 at 01:35
    It appears my profile has problems being scanned by TSA Scanner 6. It always fails maybe 9 out of 10 times and appears to not have updated since July 10. Looking at the scanner log, it says the profile isn't valid and that it's private (profile is public). Is there a reason my profile fails so much with this scanner?
  • shalinorshalinor20,766
    Posted on 17 July 18 at 07:54
    I have just signed up and none of my achievements are updating. Yet it can tell me how many achievements i have when i go into games and filter achievements i have none come up.
    I have looked at the scanner and it says.
    Valid N, 1st Run Y, Private Y, ACH X

    TSA Scanner 5
  • ZephrainZephrain138,947
    Posted on 20 July 18 at 14:17, Edited on 20 July 18 at 14:17 by Zephrain
    Quite recent on the site as well. Tons of achievements are scanned as dupe on my profile, often times exceeding the maximum number of achievements available. For example, I got 118/50 achievements on Sleeping Dogs. These problematic games are also scanned as 0% completion for some reason.

    Posted on the full rescan thread a while ago but I figured I'll also post on this thread as well.
  • xorgnzxorgnz72,538
    Posted on 28 July 18 at 05:29
    Scanner not picking up Play it Again Sam in Monaco. It's the last achievement for that game.
  • EceyEcey589,545
    Posted on 31 July 18 at 22:36
    The scanner, after 24 hours, has not added any of my games or achievements to my profile
  • Posted on 03 August 18 at 04:55
    Ecey said:
    The scanner, after 24 hours, has not added any of my games or achievements to my profile
    I will check the Scanner Status, can you please specify the Scanner it used?
  • RebornReborn75,035
    Posted on 03 August 18 at 14:20
    TSA Patrick said:
    Ecey said:
    The scanner, after 24 hours, has not added any of my games or achievements to my profile
    I will check the Scanner Status, can you please specify the Scanner it used?
    I already fixed it with a re-scan. Their registration scan didn't go through.
    Moderator and Newshound here on TSA | Moderator, Walkthrough Supervisor and Site Help Editor on TA
  • VagnerrVagnerr16,668
    Posted on 05 August 18 at 22:00
    It looks like Scanner3 may have hung and need a kick. It has not scanned anything in the last 8 hours, All the other scanners are showing updates within the last few minutes
  • Posted on 10 August 18 at 00:25
    Hey, scanned myself and requested a scan even and isn't updating multiple achievements since February; only one from Fallout 4 added when there is multiple from many games not showing up. My steam settings are all set to public.
  • FugalismFugalism18,593
    Posted on 28 August 18 at 22:02
    TSA Scanner 4 seems stuck.
  • missiloonmissiloon418,120
    Posted on 29 August 18 at 07:04, Edited on 29 August 18 at 07:05 by missiloon
    TSA Scanner 6 is also stuck

    Didn't get scanned last night and when I manually asked for a scan it says there are 16 gamers in front of me.
  • RascalRascal57,785
    Posted on 29 August 18 at 11:57
    tsa Scanner 3 is also stuck
  • ky0darky0dar189,531
    Posted on 29 August 18 at 14:25
    TSA Scanner 7 stuck as well. 2 Gamers in front of me.
  • RebornReborn75,035
    Posted on 29 August 18 at 21:44
    Scanners should be sorted.
    Moderator and Newshound here on TSA | Moderator, Walkthrough Supervisor and Site Help Editor on TA
  • UlyzzeusUlyzzeus19,309
    Posted on 31 August 18 at 14:13
    TSA Scanner 1 15:09:14 Ulyzzeus N Y Y Scan failure - Connection error to API 9
    TSA Scanner 1 15:24:56 Ulyzzeus N Y Y Scan failure - Connection error to API 11
    TSA Scanner 1 15:39:43 Ulyzzeus N Y Y Scan failure - Connection error to API 10]
    My Steam profile is set to public as you can see, why is this happening?
  • RebornReborn75,035
    Posted on 31 August 18 at 14:59
    I think your registration scan did something funky. I'm running a re-scan on your profile and you should be good.
    Moderator and Newshound here on TSA | Moderator, Walkthrough Supervisor and Site Help Editor on TA
  • DarkDan88DarkDan8822,012
    Posted on 02 September 18 at 22:10, Edited on 02 September 18 at 22:10 by DarkDan88
    I scanned myself 3 times today, and nothing updated, despite getting an achievement in FF IX.
  • DanitherDanither207,730
    Posted on 03 October 18 at 21:01
    Appears I cannot get a scanner to scan me at the moment, I request a scan but it doesn't actually happen.
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