Bug Reports

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Malfunctioning Scanners

  • Posted on 10 November 19 at 19:56
    Hi. Can you look into my account and see whats going on. I get scanned everyday but nothing updates.
  • KodingKoding49,816
    Posted on 10 November 19 at 20:12
    truongbradley said:
    Hi. Can you look into my account and see whats going on. I get scanned everyday but nothing updates.
    Something is not set right in your privacy settings. This article will tell you what you need to change:

    Valve's Changes to Privacy Policy Affect Our Ability To Scan Your Games

    If your privacy settings are already properly set, change them to something else, save them, then go back and change them again. That should allow us to scan you properly.
    62 LEGO game completions on 6 different platforms across TA, TT, and TSA! Over 3,600 achievements/trophies earned in LEGO games!
  • creepflyercreepflyer82,564
    Posted on 14 November 19 at 05:00
    Tried to update today, it said I was in queue with 3 gamers in front of me. Now hours later I didnt get an update and when I click to get one, it says im already in queue
  • KodingKoding49,816
    Posted on 14 November 19 at 11:44
    creepflyer said:
    Tried to update today, it said I was in queue with 3 gamers in front of me. Now hours later I didnt get an update and when I click to get one, it says im already in queue
    Yep, definitely looks like Scanner 5 is stuck for some reason. I've alerted the devs to it.
    62 LEGO game completions on 6 different platforms across TA, TT, and TSA! Over 3,600 achievements/trophies earned in LEGO games!
  • Posted on 20 November 19 at 01:55
    Unlocked 2 Skyrim achievements today (Beyond Death and Soul Tear) TSA scanners aren't picking them up.
  • KodingKoding49,816
    Posted on 20 November 19 at 09:32
    SocialistGamer92 said:
    Unlocked 2 Skyrim achievements today (Beyond Death and Soul Tear) TSA scanners aren't picking them up.
    Both are showing now.
    62 LEGO game completions on 6 different platforms across TA, TT, and TSA! Over 3,600 achievements/trophies earned in LEGO games!
  • ky0darky0dar189,440
    Posted on 21 December 19 at 23:19
    Two achievements I've unlocked for Emily is Away aren't showing (Friendliness Petals for all and Much Unlock, Very Wow)
  • Posted on 24 December 19 at 10:33
    Koding said:
    truongbradley said:
    Hi. Can you look into my account and see whats going on. I get scanned everyday but nothing updates.
    Something is not set right in your privacy settings. This article will tell you what you need to change:

    Valve's Changes to Privacy Policy Affect Our Ability To Scan Your Games

    If your privacy settings are already properly set, change them to something else, save them, then go back and change them again. That should allow us to scan you properly.
    this was my problem, thanks!
  • Posted on 10 January 20 at 19:05
    Two achievements I've unlocked for Call of War aren't showing (Green Devil Level 1, Train Driver Level 1)
  • shezzorshezzor225,469
    Posted on 08 February 20 at 08:19
    I have unlocked 2 achievements for Snuggle Truck on Steam but are still showing as locked on this site. Can anyone help please?

    200 Fuzzy Catcher - Catch 200 fuzzies! (Unlocked 3 Feb @ 6:39pm)

    All Medals - Earn ALL THE MEDALS :) (Unlocked 5 Feb @ 8:26pm)

    https://store.steampowered.com/app/111100/Snuggle_Truck/
  • Posted on 13 February 20 at 02:25
    Valewonca said:
    Two achievements I've unlocked for Call of War aren't showing (Green Devil Level 1, Train Driver Level 1)
    It's been over a month now, can u guys try again please?
  • shezzorshezzor225,469
    Posted on 23 February 20 at 18:42, Edited on 23 February 20 at 18:53 by shezzor
    Any update on my above question please? Its been 2 weeks and the scanners have still not discovered the achievements :(
  • KodingKoding49,816
    Posted on 23 February 20 at 19:43
    shezzor said:
    Any update on my above question please? Its been 2 weeks and the scanners have still not discovered the achievements :(
    I passed along yours and Valewonca's issue with missing achievement on to the devs. So it's on their list of things to do but, as you can probably imagine, that list is pretty long. However when they get in the office tomorrow, I'll try and ping them again on it and see if there's something quick they can do to shake those missing achievements loose.
    67 LEGO game completions on 6 different platforms across TA, TT, and TSA! Over 3,900 achievements and trophies earned in LEGO games!
  • shezzorshezzor225,469
    Posted on 24 February 20 at 19:15, Edited on 24 February 20 at 19:16 by shezzor
    Koding said:
    I passed along yours and Valewonca's issue with missing achievement on to the devs. So it's on their list of things to do but, as you can probably imagine, that list is pretty long. However when they get in the office tomorrow, I'll try and ping them again on it and see if there's something quick they can do to shake those missing achievements loose.
    Thanks Koding. Appreciate any help you can provide here.
  • Posted on 27 March 20 at 02:22
    Today I was messing with my Steam account privacy settings and those 2 Call of War achievements I was missing popped up in my profile, no need to have that on the to do list for you guys anymore.
  • nzmwestynzmwesty45,978
    Posted on 07 April 20 at 05:04
    Scanners don't appear to be working at all, it just sits on "no-one in front of you" but never engages the scan. :(
  • KodingKoding49,816
    Posted on 07 April 20 at 10:40
    nzmwesty said:
    Scanners don't appear to be working at all, it just sits on "no-one in front of you" but never engages the scan. :(
    Looks like it might have just been a temporary glitch with Steam. Everything looks OK now.
    70 LEGO game completions on 6 different platforms across TA, TT, and TSA! Over 4,000 achievements and trophies earned in LEGO games!
  • ky0darky0dar189,440
  • Posted on 29 April 20 at 19:58
    While my initial scan worked, it isn't picking any new achievements up. Since then I have earned two new achievements in Borderlands: The Pre-Sequel (Ice To Meet You, and Who Needs Air?) and three new achievements in Edge of Space (Me and THIS Army, Buffet, and Healthy Appetite). When I initiate a scan it says that there is no one in front of me, and then success.
  • KodingKoding49,816
    Posted on 29 April 20 at 22:18
    Deckard Cain said:
    While my initial scan worked, it isn't picking any new achievements up. Since then I have earned two new achievements in Borderlands: The Pre-Sequel (Ice To Meet You, and Who Needs Air?) and three new achievements in Edge of Space (Me and THIS Army, Buffet, and Healthy Appetite). When I initiate a scan it says that there is no one in front of me, and then success.
    Something is not set right in your privacy settings. This article will tell you what you need to change:

    Valve's Changes to Privacy Policy Affect Our Ability To Scan Your Games

    If your privacy settings are already properly set, change them to something else, save them, then go back and change them again. That should allow us to scan you properly.
    70 LEGO game completions on 6 different platforms across TA, TT, and TSA! Over 4,000 achievements and trophies earned in LEGO games!
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