Bug Reports

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Malfunctioning Scanners

  • REXREX457,428
    Posted on 10 December 16 at 11:27
    TSA Scanner 2 doesnt scan me (queued 20+ hours).
  • Posted on 10 December 16 at 15:48, Edited on 11 December 16 at 03:56 by ManOfNantucket
    REX said:
    TSA Scanner 2 doesnt scan me (queued 20+ hours).
    Ditto
  • Rocky7upRocky7up144,331
    Posted on 10 December 16 at 23:43
    I just did one of the limited free forced scans with Scanner 3, and it just did not pick up any of the about 20 achievements I earned since 20:00, yet it did pick up the game time, how is this possible? As it's not the first time this week it fails to scan my earned achievements during a scan?

    TSA Scanner 3 00:37:06 Rocky7up Y 132
  • CAPP360CAPP36067,943
    Posted on 11 December 16 at 00:14
    Scanner 2 has stopped scanning.
  • Rocky7upRocky7up144,331
    Posted on 11 December 16 at 00:17
    Scanner 3 did pick up my new achievements on a second attempt, sadly it cost a free scan, but, atleast it isn't fully broken! :)
  • LenorLenor224,577
    Posted on 11 December 16 at 20:26
    I haven't had an update for 2 days now. It was last scanned by scanner 2 on December 9th. It stopped working since then and I can't manually update either.
  • BalamungBalamung206,422
    Posted on 12 December 16 at 06:30
    Lenor said:
    I haven't had an update for 2 days now. It was last scanned by scanner 2 on December 9th. It stopped working since then and I can't manually update either.
    Yup, same here. According to the stats page, it did not perform any scan in the last 24 hours at least.
  • Posted on 12 December 16 at 19:35
    Hi guys

    Scanner 2 is sorted. We've also been working on a few other scanner related things tonight, which we can hopefully post about tomorrow smile
  • BalamungBalamung206,422
    Posted on 13 December 16 at 19:50
    TrueSteam said:
    Hi guys

    Scanner 2 is sorted. We've also been working on a few other scanner related things tonight, which we can hopefully post about tomorrow smile
    Nice, thanks ! =D
  • CAPP360CAPP36067,943
    Posted on 16 December 16 at 06:07
    Scanner 2 appears to be stuck again.
  • REXREX457,428
    Posted on 16 December 16 at 20:26
    CAPP360 said:
    Scanner 2 appears to be stuck again.
    Yep
  • RebornReborn79,210
    Posted on 16 December 16 at 20:47
    Sorry about the inconvenience folks. I've notified the devs about Scanner 2.
    Moderator and Newshound here on TSA | Walkthrough Supervisor and Site Help Editor on TA
  • Taco117Taco11762,567
    Posted on 17 December 16 at 20:08
    Im having a problem where im not being scanned its been 24 hours i log out and still nothing
  • Posted on 17 December 16 at 23:25, Edited on 17 December 16 at 23:26 by ch0colatemilk
    Scanning's been busted for me for 3 days now. Last updated on the 14th of December. Any time I request a scan, it says that there are two people in front of me. Seems to be stuck like that.

    I was last scanned by TSA Scanner 2. So, that scanner's probably not functioning right.
  • Posted on 18 December 16 at 14:00
    ch0colatemilk said:
    Scanning's been busted for me for 3 days now. Last updated on the 14th of December. Any time I request a scan, it says that there are two people in front of me. Seems to be stuck like that.

    I was last scanned by TSA Scanner 2. So, that scanner's probably not functioning right.
    This is the same with me, last time I was scanned was on the 15th.
  • RebornReborn79,210
    Posted on 19 December 16 at 09:32
    Got word from the devs that Scanner 2 has been fixed!
    Moderator and Newshound here on TSA | Walkthrough Supervisor and Site Help Editor on TA
  • GAMERJETGAMERJET28,504
    Posted on 22 December 16 at 05:14
    Pro scanner isn't picking up achievements from Age of Empires 2 HD. Tried multiple scans, nothing being picked up.
  • Rocky7upRocky7up144,331
    Posted on 03 January 17 at 22:53
    Scanner 3 has been acting up for so many days now. I'm getting a bit annoyed :(

    Most of the time it does NOT AT ALL pickup ANY achievement on either auto scan of limited free forced scan, or just some of the achievements won.

    Just to many times and attempts later suddenly DO pick them up.

    This is not just recent either.

    As you can see from my post a few posts above this one from 11th of December.

    Same issue still occurs but worse.

    As NO achievements I won today have been registered by Scanner 3, which is sad cause I am about to enter the Top 50 for longest achievement win streaks :/
  • CAPP360CAPP36067,943
    Posted on 04 January 17 at 15:33
    Scanner 2 appears to be stuck again.
  • REXREX457,428
    Posted on 04 January 17 at 17:33
    CAPP360 said:
    Scanner 2 appears to be stuck again.
    Yep
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