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Malfunctioning Scanners

  • JackJack7,617
    Posted on 17 September 25 at 08:09
    judgegr said:
    judgegr said:
    (...) Here's my log:
    Yes, No, Goodbye -completed- 2025-Sept-04
    Consumption Line -completed- 2025-Sept-02
    Cats Lost In Canada Find & Color -completed- 2025-Aug-24
    So, any news with the problem at hand?
    I can see the last game (Cats lost in Canada) has new gamer/entry as of 11th of September, but the crawler still cannot scan me. Weird.

    UPDATE:
    Woohoo! I think I fixed it myself !?!
    What I did is I got each game running again and while being online, I requested a scan from the drop down menu, somehow it worked!
    That's great. Thank you for doing that and thanks for letting us know this is now resolved.
  • Posted on 17 September 25 at 23:16, Edited on 19 September 25 at 21:33 by Kavaki_Macius
    Having some issues where its not picking up a couple of achievements I got today, even with multiple scans. They show as attained today on my Steam Profile.

    My steam profile is set-up excactly as stated (Public) and I havent had the random error I rarely get where it says its not Public, but actually is.

    The two achievements are:

    OxU:
    OxU☘The achievement in OxU worth 1 pointsOpen level ☘


    Coloring Pixels:
    Coloring PixelsMammothThe Mammoth achievement in Coloring Pixels worth 16 pointsComplete image 9 on the Animals book.


    As of the time of writing, the OxU achievement was attained about 13 hours ago and the Coloring Pixels one was about 4 hours ago.

    Edit: So sometime between this post at 19:16 local time and now (21:38), it recognized that the OxU achievement was indeed obtained, but doesnt see the Coloring Pixels.

    Edit 2: Resolved it only by getting another achievement in Coloring Pixels. A full re-scan didnt get it, only by doing another Achievement did the "Mammoth" achievement above finally pop.
  • judgegrjudgegr298,463
    Posted on 21 September 25 at 13:14, Edited on 21 September 25 at 13:34 by judgegr
    Here we go again. :,(
    Another game I finished 3-4 days ago and i'm trying manually to update but doesn't get scanned no matter what. The game is MindLoop. (https://steamcommunity.com/app/3983520)

    There's obviously a major problem with your scanner (maybe isolated to scanner #5 ?).

    I went a bit technical, to see if one can get data from my account. Here's proof:
    https://steamcommunity.com/id/judgegr/games/?tab=recent&...

    So my account is widely open for scanning, the game IS there, but your scanner drops (?) or ignores the changes. I can't imagine why. I suppose I mustn't get a PRO account to get scanned once every couple of days, right?

    Hope this helps a bit and also hope it will be fixed soon enough cause it's getting weird and tiresome.
    Thanks heaps.
  • JimskeletonJimskeleton225,541
    Posted on 23 September 25 at 22:13
    Seem to be having a problem with the scanner as well, the following should be 100%, Glowing Stones for example the achievements that haven't tracked I unlocked way back on June 19th.

    Jimskeleton's achievements in Horny Villa
    Jimskeleton's achievements in Elleria
    Jimskeleton's achievements in Glowing Stones : Heroes' Awakening

    I've also seemed to lose my 779 day achievement streak because my achievements from yesterday haven't seemed to track either, should have had some from Zup! Q.

    I've checked all my settings and tried manual scanning 3 times but nothing seems to work, if someone could have a look please.

    Thanks.
  • JackJack7,617
    Posted on 24 September 25 at 08:23
    judgegr said:
    Here we go again. :,(
    Another game I finished 3-4 days ago and i'm trying manually to update but doesn't get scanned no matter what. The game is MindLoop. (https://steamcommunity.com/app/3983520)

    There's obviously a major problem with your scanner (maybe isolated to scanner #5 ?).

    I went a bit technical, to see if one can get data from my account. Here's proof:
    https://steamcommunity.com/id/judgegr/games/?tab=recent&...

    So my account is widely open for scanning, the game IS there, but your scanner drops (?) or ignores the changes. I can't imagine why. I suppose I mustn't get a PRO account to get scanned once every couple of days, right?

    Hope this helps a bit and also hope it will be fixed soon enough cause it's getting weird and tiresome.
    Thanks heaps.
    Thanks, I have just had a look at your games list and Mindloop has now scanned all of the achievements. I have checked the scanner logs and it didn't seem to come through on the requested scans, but did with an automcatic scan. This gives me an idea of what may be going on and a place to investigate.

    Jimskeleton said:
    Seem to be having a problem with the scanner as well, the following should be 100%, Glowing Stones for example the achievements that haven't tracked I unlocked way back on June 19th.

    Jimskeleton's achievements in Horny Villa
    Jimskeleton's achievements in Elleria
    Jimskeleton's achievements in Glowing Stones : Heroes' Awakening

    I've also seemed to lose my 779 day achievement streak because my achievements from yesterday haven't seemed to track either, should have had some from Zup! Q.

    I've checked all my settings and tried manual scanning 3 times but nothing seems to work, if someone could have a look please.

    Thanks.
    Thank you, we will need to check step through the scanners with your account to figure out what is going on here.

    For your achievement streak, don't worry about this. It's calculated based on achievement timestamps, so as long as you have unlocked an achievement on that date, when it does scan in it will have the timestamp and the streak can be recalculated.
  • judgegrjudgegr298,463
    Posted on 24 September 25 at 17:53
    Jack said:
    Thanks, I have just had a look at your games list and Mindloop has now scanned all of the achievements. I have checked the scanner logs and it didn't seem to come through on the requested scans, but did with an automcatic scan. This gives me an idea of what may be going on and a place to investigate.
    Thanks heaps Jack, let's hope you'll get the bug(?) soon. Also, feel free to contact me if you need any local data exports from my account, eg. for comparisons. (Here or through steam chat, i'll respond asap) wink
  • JimskeletonJimskeleton225,541
    Posted on 24 September 25 at 19:47
    Jack said:
    Jimskeleton said:
    Seem to be having a problem with the scanner as well, the following should be 100%, Glowing Stones for example the achievements that haven't tracked I unlocked way back on June 19th.

    Jimskeleton's achievements in Horny Villa
    Jimskeleton's achievements in Elleria
    Jimskeleton's achievements in Glowing Stones : Heroes' Awakening

    I've also seemed to lose my 779 day achievement streak because my achievements from yesterday haven't seemed to track either, should have had some from Zup! Q.

    I've checked all my settings and tried manual scanning 3 times but nothing seems to work, if someone could have a look please.

    Thanks.
    Thank you, we will need to check step through the scanners with your account to figure out what is going on here.

    For your achievement streak, don't worry about this. It's calculated based on achievement timestamps, so as long as you have unlocked an achievement on that date, when it does scan in it will have the timestamp and the streak can be recalculated.
    Thanks, so I don't need to do anything?

    I had noticed on the most recent scan that the missing achievements from the 22nd had shown up although this hadn't fixed the achievement streak yet.
  • Posted on 25 September 25 at 04:19
    Hello my achievements for AC Shadows seem to have stopped syncing over the past week even after hitting request scanner update in the options.

    Thank You!
  • JimskeletonJimskeleton225,541
    Posted on 03 October 25 at 05:10
    Any further news on my issues above?

    Thanks
  • Removed Gamer

    Removed Gamer

    Posted on 06 October 25 at 08:46
    My profile won't update when scanning.

    Thanks.
  • Posted on 17 October 25 at 19:31
    My profile doesnt scan some achievements of silksong and a few games, please check. Thanks
    Valentin
  • Removed Gamer

    Removed Gamer

    Posted on 19 October 25 at 14:57
    I have been inactive for some time, and now the scanner is not recording any of my unlocked achievements. Is there a solution for this?
  • UltimasmitUltimasmit131,748
    Posted on 20 October 25 at 04:27
    Seskal said:
    I have been inactive for some time, and now the scanner is not recording any of my unlocked achievements. Is there a solution for this?
    Having the same issue here as well. None of the achievements of the past few months are showing up for me.
  • Posted on 12 November 25 at 12:01
    I was away for a few months and none of my achievements i have done in the last month or so are showing up, No amount of scanning or scanning the game itself is working.
  • Posted on 14 November 25 at 15:29
    Hi there,

    I'm not sure if this is a scanner issue, or an achievement data mismatch issue -

    Phasmophobia is not scanning the correct achievements. The number of achievements collected is correct, however the "won" and "not won" are not correct. There are others with this issue as well at this thread - Not scanning properly
  • JackJack7,617
    Posted on 17 November 25 at 10:24
    Ultimasmit said:
    Seskal said:
    I have been inactive for some time, and now the scanner is not recording any of my unlocked achievements. Is there a solution for this?
    Having the same issue here as well. None of the achievements of the past few months are showing up for me.
    Duckwafer said:
    I was away for a few months and none of my achievements i have done in the last month or so are showing up, No amount of scanning or scanning the game itself is working.
    Thanks both. Having a look at your profiles, you have recently scanned in new achievements. I have requested rescans on both of your profiles.

    Are there any in particular you can pinpoint as "missing" and let me know please?
  • JackJack7,617
    Posted on 17 November 25 at 10:25
    Jon the Hoff said:
    Hi there,

    I'm not sure if this is a scanner issue, or an achievement data mismatch issue -

    Phasmophobia is not scanning the correct achievements. The number of achievements collected is correct, however the "won" and "not won" are not correct. There are others with this issue as well at this thread - Not scanning properly
    Thanks for the information. I'm wondering if they changed the identifiers for the achievements behind the scenes. I will have a read through the thread later and see what we can do.
  • LyndaSmilesLyndaSmiles346,158
    Posted on 27 November 25 at 05:29
    I have 2 achievements that hasn't showed up for Pixel Puzzles Illustrations on Wed 11/26/2025. Can you add them please? Thanks for your time!

    * Fairies (1:46 am, 11/26/2025)

    * 10 Packs (Shows I completed 10 puzzle packs 1:47 am, 11/26/2025)
    Have an awesome day <3
  • rumsbumsrumsbums136,102
    Posted on 05 December 25 at 11:03
    Two games I've completed recently just don't want to update, no matter how often I scan.

    * Arise: A Simple Story I completed on 11.10.2025
    * Batman: The Enemy Within - The Telltale Series on 04.12.2025
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