Bug Reports

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Malfunctioning Scanners

  • HeyEdHeyEd5,885
    Posted on 30 January 17 at 14:57, Edited on 31 January 17 at 22:19 by HeyEd
    TSA Scanner 5 isn't picking up the 2 achievements I got in the last 2 days:

    Hotline MiamiPlaying PoolThe Playing Pool achievement in Hotline Miami worth 10 pointsKill an enemy with a brick bounced against a wall


    Saints Row IVSaintifiedThe Saintified achievement in Saints Row IV worth 21 pointsCreate and share a character online.


    Here is my Steam achievement page showing those achievements won:

    http://steamcommunity.com/id/HeyEd/games/?tab=recent

    Ed

    Update: looks like Scanner 5 got those 2 achievements today with an automatic scan. Thanks.
  • Posted on 30 January 17 at 19:06
    TSA 7 has been missing my achievements the past couple days. I've tried refreshing them on steam to make sure they show as unlocked but when i do my scans they aren't showing up
  • PetruciusPetrucius433,965
    Posted on 30 January 17 at 19:13, Edited on 30 January 17 at 19:19 by Petrucius
    TSA Scanner 1

    It says my profile was scanned, but it doesn't recognize my achievements for past two days (and I have earned some both on 29th and 30th).
    This is for automatic and manual scanning.

    edit: Some of the games are: Survival Zombies (newly added achievements), Over The Hills And Far Away, The Secret Order 4.

    edit 2: I think this happens when we earn a lot of achievements for short time (in my case more than 300 achievements in Survival Zombies).
  • SolarisSolaris266,740
    Posted on 31 January 17 at 01:19
    There's definitely something weird going on with the scanners right now. For a while there the scanners were picking up all my achievements with no need to force scan. Lately, I'll go days with the scanners not picking up any of my achievements even when I do force a scan. I haven't been able to determine a reason for why the scans work sometimes but not others.
  • PurePure430,820
    Posted on 31 January 17 at 02:42
    Pro Scanner has been having the same issues. Though that isn't helped with the 400+ achievement games I'd gather. I've had to send multiple requests the past few days. Hoping maintenance will fix the issue and it's not a Steam API issue again...
  • mrbellekmrbellek18,358
    Posted on 31 January 17 at 10:14
    Scanner 4 refuses to pick up the handful of achievements I unlocked in Left 4 Dead last night, even after multiple tries.
  • PetruciusPetrucius433,965
    Posted on 31 January 17 at 19:29, Edited on 31 January 17 at 19:56 by Petrucius
    Regarding my previous post - the problem seems to be fixed for me with an auto update from 90 minutes ago.

    Edit: Forced update is working too. Thank you Staff! rock
  • ShylightShylight297,489
    Posted on 01 February 17 at 07:06
    Yup, seems to work now. Thanks.
  • mrbellekmrbellek18,358
    Posted on 01 February 17 at 12:28
    mrbellek said:
    Scanner 4 refuses to pick up the handful of achievements I unlocked in Left 4 Dead last night, even after multiple tries.
    An automated scan by Scanner 4 also worked for me, now. :)
  • OrthodoctusOrthodoctus222,472
    Posted on 07 February 17 at 09:17
    Year Walk's New Year achievement wasn't picked up by the scanners since I unlocked it back in New Year's Eve.
  • GAMERJETGAMERJET28,504
    Posted on 11 February 17 at 04:29
    TSA Pro Scanner not picking up any achievements. Just goes to instant scan complete in 2 seconds.
  • Removed Gamer

    Removed Gamer

    Posted on 12 February 17 at 09:14
    I only just registered, and seem to be having an issue with my account as the scanner is not picking up my last acheivement. It is only 1 achievement, and its from Rise of The Tomb Raider.
  • piperprinxpiperprinx108,373
    Posted on 20 February 17 at 19:42
    TSA Pro Scanner not picking up any Sniper Elite 4 cheevos for the last two days
  • KikiHRKikiHR290,578
    Posted on 21 February 17 at 19:57
    piperprinx said:
    TSA Pro Scanner not picking up any Sniper Elite 4 cheevos for the last two days
    Same here
  • VeilorVeilor67,897
    Posted on 22 February 17 at 11:52
    This was due to the games achievements wasn't scanned into the site, they are now and should be working soon for you Sniper Elite 4 Achievements :)
  • CAPP360CAPP36067,941
    Posted on 28 February 17 at 04:36, Edited on 01 March 17 at 04:52 by CAPP360
    Scanner 2 seems to have frozen up about 4 hours ago.
  • Posted on 28 February 17 at 08:06, Edited on 28 February 17 at 08:07 by GamingKen
    Yep, as with last posters comment, scanner 2 has been out of action for hours.
  • Posted on 28 February 17 at 22:11
    Scanner 2 not working for me as well.
  • Posted on 01 March 17 at 09:06
    Scanner 2 still not working.
  • Posted on 02 March 17 at 05:41
    Another day and scanner 2 is still down.
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