Post here to request a Full ReScan

Solaris said:I have several achievements from Clicker Heroes marked as "offline" and it's killing my current win streak. Would a full rescan fix this?If you check the gamepage for Clicker Heroes there's a box in the top right "We are unable to retrieve timestamp information for this game - all achievements will show as unlocked offline"

Murdocr said:Hi there,

I had a couple of friends sign up here yesterday, and both of them seem to be having problems with their achievements. See here for examples:
andrew9889's Games
westmr's Games

Some of the achievement counts are wrong (westmr has 40/8 on walking dead, seems to be dlc causing that problem) and on both accounts the percentage completion isn't calculating for most games.Both of your friends have been added to the queue for a full rescan.

Solaris said:I have several achievements from Clicker Heroes marked as "offline" and it's killing my current win streak. Would a full rescan fix this?Due to this game having trouble grabbing timestamps, all achievements earned will show as offline which doesn't count towards achievement streaks. If you'd like, I can still run a full scan on your account, but it won't fix the Clicker Heroes achievements unfortunately.

I'm having Sonic Lost World issues again, can I get another full scan? Thanks!

full rescan plox

Both of you have been added to the queue

Reborn said:Due to this game having trouble grabbing timestamps, all achievements earned will show as offline which doesn't count towards achievement streaks. If you'd like, I can still run a full scan on your account, but it won't fix the Clicker Heroes achievements unfortunately.Thanks for the Clicker Heroes info. I guess I'll just have to start a new win streak. I don't need a full scan since this is my only issue currently.

I've noticed the site's missed a couple achievements this week, and that games aren't being added to my collections when they should have been.

Could i have a rescan please?

EDIT: That fixed the missed achievements, but not the collections.

Some of the scanners are having some issues. I've added you for a full re-scan.

Hi, could I get a rescan?

Sure can. You've been added to the queue.

Can I get a rescan, please?

Sending a scan your way.

Missing some games. Re-scan Please.

EDIT: Worked. Thank you for the quick response. Keep up the good work

Done. Should fix the issue.

Would it be possible for me to get a full rescan please? Free Jaffa Cakes?

Added you to the queue.

Please sir may I have another (or my first, I guess...)

Taken care of.

Only got 436 of 444 achievements listed, rescan please?

You've been added for a scan.