Malfunctioning Scanners

thirtysmooth said:It has been well over a month now. Will you ever resume scanning of this product?

dable said:Please check this article and adjust your steam profile settings accordingly:

Valve's Changes to Privacy Policy Affect Our Ability To Scan Your Games

ManOfNantucket said:Yes. When? Only the developers will be able to tell you this, though. Sorry I couldn't be more helpful.

Looks like Scanner 2 is Dead again.

UPD: Fixed

Scanner 5 is unable to scan my profile. On the scanner's page, the error says "Scan failed - Connection error to API". Also, TSA thinks I have 1632 won achievements out of 520 in Team Fortress 2.

Edit: Okay, I think it can scan me normally now, but it seems like that my achievements were counted multiple times for some reason.

Edit 2: Seems like all is fixed now.

Scanner 6 hasn't been working for me for the last 2 days. I got this error in the last scan:
"Scan failure - Connection error to API". Also, it says in the scanner log that my profile is private. My privacy settings on steam are all public except for posting profile comments, which should have no effect at all I hope.

I also receive message "Scan failure - Connection error to API".
Previously, I had incorect profile visibility set up, the scanner did not return any result.
Now he scans me for a while, he even took some data yesterday, but after 159 seconds he ends up with a error.

Is Scanner 2 having problems again? Doesn't seem to be picking up my recent activity, at least.

Scanner 1 is broken, hanging since yesterday night.

Hey people. I recently joined up here, and have a pro account. My issue is I only have a few achievements total, yet the scanners only pick up house flipper. Thing is, I have only unlocked one cheevo from that game, yet every time a do a scan, I get another achievement for house flipper. An achievement I did'nt do. Its totally empty, just a random number showing up, no description or anything.

Anyway gang, super delighted to be a member.

Love you,

plays with dust

plays with dust said:I've ran a re-scan on your account and removed the duplicates that it kept creating for some odd reason.

Reborn said:Thank you Reborn.

Hi,

I'm not sure if I'm doing something wrong, none of the scans on my profile seem to have completed properly. Every time i check the scanner log, it says "Scan Failure - Connection error to API", wiht the vast majority of other people's profiles being scanned fine by that scanner.

None of my stats seem to have updated past 0, and achievements on every game seem to have duplicated. Checking specific games show that I haven't got any achievements unlocked even though I have?

Please help.

Cheers

I have just signed up and none of my achievements are updating. Yet it can tell me how many achievements i have when i go into games and filter achievements i have none come up.
I have looked at the scanner and it says.
Valid N, 1st Run Y, Private Y, ACH X
So im guessing my settings on steam are private but i have changed them and the Tenacity app on my mobile syncs find.

Another new user - scanner's picked up every single one of my games and tallies up my number of achievements for each game, but I have the same issue as the last post - Scanner 1's feed shows my scan as "valid N" and won't sync up properly.

Triple-checked my privacy settings and my games and achievements are set to public on Steam. Scanner just acting up, or should I just wait a day or so?

Getting scanner errors on Scanner 6 again. It says status of scanner 6 that my profile is not valid and that my settings are private. My settings are not private and no idea why it's not showing as valid.

I'm new to the site and started playing Life of Pixel. Earned 5 achievements and wanted to update on the site. My TrueSteam points aren't going up, it says I've won 25/24 achievements on the game. What is going on!?!?

My account hasn't updated my steam achievements since march. My steam is https://steamcommunity.com/id/slimestarshine

PatsPunkZepp said:Looking into it.
EDIT: you should be good now. Let me know.
EDIT2: Nevermind it's still acting funky. Is that a family shared game by chance?

MuiltiNormal said:Steam updated their privacy policy. You'll need to change your privacy settings for the scanners to pickup your achievements.

Hi Having scan failure problems, says it is private. Checked but it is not. Could you check it please Thanks.

haveing issues with scanner i earned achievements in the following games im a pro Member but it refuses to update my achievements

Super duper party Pooper
Summer Nightmare
The Unknown City (Demo)